Terms & Conditions

Terms & Conditions

These terms and conditions (the “Terms and Conditions”) will apply to all use of the Forever Fabuluxe website (the “Website”) and the purchase of any clothing, accessories or other goods (“Goods”) by you (the “Customer” or “you”) from Forever Fabuluxe (the “Supplier”, “us” or “we”). By ordering any of the Goods, you agree to be bound by these Terms and Conditions. Please note, as these may be subject to change at any time without notice, it is your responsibility to check this page prior to any use or purchase. If you have any queries regarding our Terms and Conditions, please contact us before use or order placement.

Terms of Sale

  1. The description of the Goods on our website does not constitute a contractual offer to sell the Goods. When an order has been submitted on the Website, we can reject it for any reason, although we will try to tell you the reason without delay.
  2. All orders are subject to availability and acceptance by Forever Fabuluxe.
  3. The order process is set out on the Website. Each step allows you to check and amend any errors before submitting the order. It is your responsibility to check that you have used the ordering process correctly. When placing an order, you agree that all details you provide to www.foreverfabuluxe.com for the purpose of purchasing goods are accurate and complete in all respects.
  4. Your contract for purchases made through www.foreverfabuluxe.com is with Forever Fabuluxe and you confirm that all Goods ordered by you are for your own private and domestic use only and are not for resale.
  5. All orders are subject to product availability and acceptance by Forever Fabuluxe.
  6. The price and availability of Goods are subject to change without notice.
  7. Promotional offers, vouchers and codes may not be used on sale products, or in conjunction with any other offer, unless otherwise stated. All offers are subject to availability and may be withdrawn at any time without notice. Any offer of free delivery is limited to a standard delivery service, to UK mainland only. A contract will be formed for the sale of goods ordered only when you receive an email from us confirming the order (“Order Confirmation”). You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the order placed by you. By placing an order you agree to us giving you confirmation of the contract by means of an email with all information in it (i.e. the Order Confirmation). You will receive the Order Confirmation within a reasonable time after making the Contract, but in any event not later than the delivery of any goods supplied under the Contract.
  8. By placing an order via this website, you are making an offer to Forever Fabuluxe to purchase the Goods detailed in your order upon the terms described, at which point your payment card or Paypal account will be pre-authorised.
  9. You certify that the payment method you are using is your own and that there are sufficient funds in your account to cover payment of the Goods ordered.
  10. No charge will be applied to credit/debit cards or PayPal accounts until the point of despatch; therefore no contract for the sale of any product will exist between you and Forever Fabuluxe until we accept your order by despatching your order.
  11. Where a Gift Card has been used as payment, the balance will be debited at the point of order placement.
  12. If any product from your order is unavailable, we will contact you by email, then attempt to fulfil your order later and confirm details of any cancellation made where fulfilment has not been possible.
  13. We are unable to make amendments to an order after the point of despatch. Should you wish to make any changes prior to despatch, please contact our Customer Services team at customerservices@foreverfabuluxe.com
  14. It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will have their details passed onto the Police.
  15. Forever Fabuluxe reserve the right to terminate our agreement with you and to suspend or terminate your access to the site immediately and without notice to you if:
  • You breach any of our terms and conditions.
  • If requested by us to do so, you fail to provide within a reasonable time frame, sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity.
  • We suspect you have engaged, or are about to engage, or have way of being involved in fraudulent or illegal activity on www.foreverfabuluxe.com.

Goods; Conformity of Goods

  1. The description of the Goods is as set out on the Website. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of the goods supplied.
  2. Every care is taken to ensure that the description, specification and pricing of all Goods shown on our website is correct. The product information and specification provided is not binding, but is carefully considered and intended to give a general description of each product. While the colour reproduction of each product is a close representation, we cannot accept any responsibility for any variation in colour caused by the differences in browser software.
  3. Forever Fabuluxe will act immediately to correct any error identified and are under no legal obligation to honour a price displayed in error.

Price and Payment

  1. The price of the goods and any additional delivery or other charges is that set out on the Website at the date of the order or such other price as we may agree in writing. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the Goods, you will receive a full refund.
  2. Prices and charges include VAT at the rate applicable at the time of the order.
  3. Delivery costs will be charged in addition; such additional charges are clearly where applicable and included in the ‘Total Cost’.
  4. You must pay by submitting your credit or debit card details with your order and we can take payment or otherwise before delivery of the Goods.
  5. You certify that the payment method you are using is your own and that there are sufficient funds in your account to cover payment of the product/s ordered.
  6. No charge will be applied to credit/debit cards or PayPal accounts until the point of despatch; therefore no contract for the sale of any product will exist between you and Forever Fabuluxe until we accept your order by despatching your order.
  7. Payment for International Orders will be in Pounds Sterling. The actual price charged to overseas customers will be subject to the exchange rate applied by the customer’s credit or debit card company. Please note that customers outside of the European Union will be liable for any import duty or other taxes, fees and charges that are applied by customs or other authorities in the country of receipt. If you are unsure about whether these duties, taxes and charges might apply to your order, you should contact your local tax or customs authorities.

Delivery

We offer the below delivery options for you to choose from:

(i) Next Day delivery (UK only)

(ii) Standard delivery (delivered within 3-5 working days; excluding bank holidays and weekends)

  1. We will deliver the Goods to your specified address (the “Delivery Location”) by or within the agreed period. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays for which we will not be responsible.
  2. You agree we may deliver the Goods in instalments if we suffer a shortage of stock or other genuine and fair reason and provided you are not liable for extra charges.
  3. If you or your nominee fail through no fault of ours, to take delivery of the Goods at the Delivery Location, we may charge the reasonable costs of storing and redelivering them.
  4. The Goods will become your responsibility from the completion of delivery. You must, if reasonably practicable, examine the Goods before accepting them.

Returns

  1. We will refund any item that you are not completely happy with when you return it to us in saleable condition by post within 14 days of receipt to:
    FOREVER FABULUXE
    135 Homerton High Street
    London, E9 6AS
  2. Refunds will be credited to your original method of payment.
  3. Please note all items must be returned with all tags on as new and unworn. Your item should be returned in its original packaging. This may not apply if there is a fault with your item or if your item is unfit for purpose. We regret that we do not refund outgoing postage; refunds will be made for the cost of the item only.

Timing of Reimbursement

  1. If we have not offered to collect the Goods, we will make the reimbursement without undue delay, and not later than 14 days after the day we receive back from you any Goods supplied.
  2. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

Disclaimer of Warranties; Limitation of Liability

  1. We do not guarantee, represent or warrant that your use of our Website will be uninterrupted, timely, secure or error-free.
  2. You expressly agree that your use of, or inability to use, the Website is at your sole risk. The Website and all Goods delivered to you through the Website are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
  3. While Forever Fabuluxe uses reasonable endeavours to ensure that the information on this Website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Forever Fabuluxe will not be responsible for any errors or omissions or for the results arising from the use of such information.
  4. We reserve the right to change information, prices, specifications and descriptions of Goods and services. We may modify these Terms and Conditions at any time by posting the Terms and Conditions on our Website.
  5. Further, Forever Fabuluxe will not be responsible nor liable for your use of any other websites which you may access via links within this Website. Forever Fabuluxe does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this Website and their inclusion in this Website does not constitute an endorsement by or affiliation with Forever Fabuluxe.
  6. The entire liability of Forever Fabuluxe under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the Goods, except as expressly provided in these conditions.
  7. Forever Fabuluxe will not be liable to you or be deemed to be in breach of these Terms and Conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.
  8. To the fullest extent permitted by law and save as provided above, neither Forever Fabuluxe nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Forever Fabuluxe or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the goods or their use.
  9. Forever Fabuluxe may assign or transfer any of its rights or sub contract any of its obligations under these Terms and Conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific permission in writing of Forever Fabuluxe.
  10. No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.

    Personal information
  11. We retain and use all information strictly under the Privacy policy.
  12. We may contact you by using email or other electronic communication methods and by pre-paid post and you expressly agree to this.

Governing law

  1. These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.
  2. This Website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.

    Additional Terms and Conditions
  3. These Terms and Conditions set out the entire agreement between you and us in respect of the sale, purchase and use of the Goods. They supersede any previous agreement or understanding in relation to the subject matter hereof. They may only be varied where separately agreed in writing between you and us.
  4. If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions (and the remainder of the provision in question) shall be unaffected.
  5. The Website may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Website that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.